Privacy Policy

Effective Date: 10th January 2025 
This privacy policy outlines how ESS Ltd. (“we,” “us,” or “our”) collects, uses, and safeguards your personal data when you interact with our website: essltd.ie.

Introduction

We take your privacy seriously and are committed to protecting your personal data. This privacy notice provides information about how we collect, process, and protect your personal information when you visit our website or use our services.
ESS Ltd. is the data controller responsible for your personal data.
If you have questions about this policy or wish to exercise your rights under data protection laws, you can contact us at:

• Full name of legal entity: ESS Ltd.
• Email address: info@essltd.ie
• Postal address: 4 Shelbourne Road, Limerick, Ireland
• Telephone number: 353 (0)61 326921

We ensure that the data we hold is accurate and up-to-date. Please inform us of any changes to your personal information by contacting us at info@essltd.ie

What Data We Collect and Why

Personal Data

Personal data refers to any information that identifies you as an individual. This may include:

• Contact Data: Name, email address, phone number, or other contact details.
• Technical Data: IP address, browser type, time zone settings, operating system, and other technology-related details.
• User Data: Information about how you use our website, including login details, navigation paths, and page views.

How We Collect Your Data

We collect data:

1. Directly from you: When you fill out forms, subscribe to services, or contact us.
2. Automatically: Using cookies and analytics tools as you browse our site. See our [Cookie Policy] for more details.
3. From third parties: Such as analytics providers (e.g., Google Analytics) and publicly available sources.

How We Use Your Data

We use your personal data for the following purposes:

• Website Administration: To manage and improve our website, ensure security, and back up data.
• Customer Service: To respond to inquiries, provide services, and manage contracts.
• Marketing Communications: To send promotional content (where lawful), including advertisements and updates.

Legal Basis for Processing: 


We process your data based on:

• Consent: When you agree to receive marketing communications.
• Legitimate Interests: For business growth, website management, and service delivery.
• Contractual Necessity: To fulfill our obligations to you.

Marketing Communications

We may send you marketing communications if:

• You have requested information or purchased services from us.
• You have explicitly agreed to receive communications.

You can opt out at any time by:

• Using the unsubscribe link in our emails.
• Contacting us directly at info@essltd.ie

Disclosures of Your Personal Data

We may share your data with:

• Service Providers: For IT, system administration, and analytics.
• Professional Advisors: Lawyers, auditors, or insurers.
• Regulators or Legal Authorities: When required by law.

Data Security

We implement robust security measures to protect your personal data from unauthorised access, alteration, or disclosure. These include encryption, secure servers, and access controls.
In case of a data breach, we will notify affected individuals and regulatory authorities as required by law.

Data Retention

We retain your personal data only as long as necessary for:

• The purpose it was collected.
• Legal, accounting, or regulatory requirements.

For example, tax law requires us to retain certain records for six years.

Your Legal Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update incorrect or incomplete data.
• Erasure: Request deletion of your personal data (subject to legal obligations).
• Restriction: Limit the processing of your data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to certain types of processing, such as direct marketing.

To exercise your rights, contact us at info@essltd.ie.
You will not be charged for accessing your data unless your request is unfounded, repetitive, or excessive.

International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies before providing your personal information.

Cookies

Our website uses cookies to enhance functionality and track usage. You can adjust your browser settings to refuse cookies or alert you when they are being used. Note that disabling cookies may affect website performance. For more details, refer to our [Cookie Policy].

Complaints

If you are unhappy with how we handle your personal data, you can lodge a complaint with the Data Protection Commission in Ireland: https://www.dataprotection.ie.
We would appreciate the chance to resolve your concerns directly before you approach the regulator. Please contact us at info@essltd.ie.

Updates to This Policy

This privacy policy is reviewed regularly and may be updated. The latest version will always be available on our website.